Satisfaction Guarantee
Inspired by the classics, made for the modern, and born from a counter culture that sets us apart. Uppercut Deluxe is a premium men’s grooming brand created by Australian barbers to inspire style for men worldwide.
Here at Uppercut Deluxe, we’ve got a product for every hair style and type. From classic to modern, short to long, we have the perfect product for you. Without the help of a barber, we appreciate choosing the right product can be tricky. That’s why we offer a Satisfaction Guarantee.
If you purchase a styling product on our website online and aren’t happy with your selection, we will replace it with another.
To swap your product, send an email to customerserviceus@uppercutdeluxe.com.
Be sure to include;
- Name
- Order Number
- Address
- Product to be replaced
The fine print;
- Request for a replacement must be made within 14 days of tracked delivery of your order.
- Once your replacement has been approved, we will send you a discount coupon valued at the same price as the product purchased
- Cost of Shipping is not included in the replacement and must be paid by the customer. Shipping is charged on replacement orders, unless additional items are purchased to meet our Free Shipping threshold. See on our Shipping Policy for more information.
- Only one replacement will be made per order.
- Replacements will only be made on products purchased from our core range of Hair Styling products. Replacements will not be made on Combos, Bundles, or Kits.
- Replacements are restricted to core range Hair Styling Products only.
- For refunds, see our Refunds Policy.